Frequently Asked Questions
We cover the entire Chicagoland and Northern Illinois areas. We also do some work in Wisconsin and Indiana. There are travel fees listed below.
First time customers should give us a call at 331-220-2170. Once you are setup as a customer, you can schedule VIA text message, call or use our online booking form.
There is no travel fee for properties within 30 miles of Joliet.
31-40 miles from Joliet = $15 Fee
41-50 miles from Joliet = $25 Fee
Over 50 miles from Joliet - Call for a quote
Photos will generally be ready the next business day; however, we guarantee 48 hours at the latest. Once the photos are ready, we will send you an email with the download instructions and a link to the gallery. You will receive a folder with photos ready to upload into the MLS and a folder with folders ready to print. Both folders should be downloaded onto your computer upon receipt.
We understand that there are many situations that can cause a last-minute cancellation. For same day cancellations, there is a $165.00 cancellation fee. If you need to cancel prior to that, a full credit will be issued for a future session, or a refund can be given minus fees from the financial institutions.
There’s no time limit to when you can book a photo shoot.
I have put together a Preparing Your Home for Photography checklist outlining what you need to do to get your house looking its best for photography.
Yes, once you have paid for your photos you own those photographs. Moving Forward Photography may use the photos for marketing purposes only.